Shipping costs will vary depending upon your location and the contents of your order. To calculate a shipping estimate for your particular order, do the following:
SouthwestMedical.com welcomes new and returning international customers. We take pride in providing special attention to the details and accuracy of your order.
International orders require special processing and may have other restrictions. While many items we offer are availble to our international customers, certain items are restricted for sale outside the United States.
Due to processing requirements SouthwestMedical.com requires a minimum order of $250.00 USD for all international orders.
To continue checking out, please add at least $250.00 USD to your cart, or change your shipping address to an address within the continental United States. (Payment requirements are still applicable.)
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country. SouthwestMedical.com recommends you contact your local customs office for more information. We will gladly provide all of the necessary information for you to investigate your specific taxes and fees where applicable. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
SouthwestMedical.com does not pay, reimburse, or guarantee payment of duties | taxes | customs charges for any purchases.
SouthwestMedical.com offers several methods of shipping for your order! We will assit you in determining the most economical means for your shipment.
If you have any questions or need assitance, please feel free to contact us at 800-236-4215.
Most orders will be processed within 1 to 2 business days from the time of order. If your order requires a longer period of time to process, you will be notified via the contact information provided on your order. There may an additional 1 to 2 business day lead time for all replacement parts orders. After your order has been successfully processed it will be shipped. Sometimes orders may ship from multiple warehouses depending on availability of the items ordered. You should receive your shipment in the amount of time allotted for the particular type of shipping method you requested. For shipments using our default shipping method (UPS) and to recipient addresses within the 48 contiguous United States, approximate shipping times are as listed below:
Standard Ground 3-5 business day
NOTE: Shipping addresses to Alaska, Hawaii, and Puerto Rico will be contacted for correct shipping cost.
Most packages will have a tracking number, which you may use in order to track the progress of your shipment on the shipping service's website (UPS shipment tracking website). To acquire a tracking number please call our customer service department at 800-236-4215 or email us at firstname.lastname@example.org. Please be sure to include your order number in your email.
Our default shipping method is United Parcel Service (UPS)/Fedex.
This option is only available for certain items. Delivery and processing times for alternative shipping methods may vary. If you decide to use an alternative shipping method, please contact our customer service department for processing and delivery time estimates.
Yes, insurance is available upon request. To request insurance, please call Customer Service at 800-236-4215 or email at email@example.com within 24 hours of completing your order. UPS requires a fee for using this service. You will be informed of the cost of this service at the time of your request.